Privacy Policy
This Privacy Policy explains how 111 Furniture, operated by 111 USA LLC ("111 Furniture", "we", "us"), collects, uses and shares personal information when you visit 111furniture.com, request a consultation or a proposal, or communicate with us.
1. Information we collect
What you give us. When you submit our form or contact us: your name, email, mobile number, city and state, whether you are a homeowner, designer or business, the piece you are looking for, your estimated budget and timeline, how and when you prefer to be contacted, and anything you write about your space.
What we collect automatically. The page you visited, the website you came from, advertising campaign details (for example UTM parameters and click identifiers from Google or Meta), device and browser type, approximate location and IP address, and cookie or similar technology data.
From our communications. Notes and records of calls, text messages and emails with you, and the proposals we prepare for you. We do not record calls unless we tell you at the start of the call.
2. How we use it
- To respond to your request, schedule a consultation, and prepare and follow up on a proposal.
- To design, produce, deliver and support your order.
- To contact you by your preferred method (phone, text or email).
- To measure and improve our website and our advertising, including reporting which ads led to a request.
- To keep our services secure, prevent fraud and spam, and comply with the law.
3. How we share it
We share personal information with service providers that work for us, only as needed to provide their service: website hosting, our customer relationship management system and database, email delivery, our phone and text messaging provider, and analytics and advertising platforms. We also share it when the law requires, to protect rights and safety, or in a business transfer.
We use tags and tools from Google (such as Google Analytics and Google Ads) and Meta (such as the Meta Pixel and Conversions API). To measure advertising, we may send these platforms your action on our site and, in some cases, your email address or phone number in a hashed (scrambled) form so they can match it to their users.
We do not sell your personal information for money. Using advertising tools as described above may be considered "targeted advertising" or "sharing" under some state laws; see your choices below.
4. Text messages
If you agree to receive texts, our SMS Terms apply. We do not share mobile numbers or text-messaging opt-in data with third parties or affiliates for their marketing purposes.
5. Cookies and advertising choices
You can block or delete cookies in your browser. You can manage ad personalization in your Google account's ad settings and in Meta's ad preferences. We honor the Global Privacy Control (GPC) signal where required by law. To opt out of targeted advertising, use the contact details below.
6. How long we keep it
We keep information as long as needed for the purposes above and to meet legal obligations. Requests that do not become an order are generally kept no longer than 24 months after our last contact, unless you ask us to delete them sooner.
7. Your rights
Depending on where you live (including under the Texas Data Privacy and Security Act and the Tennessee Information Protection Act), you may have the right to confirm that we process your information and access it, correct it, delete it, obtain a copy, and opt out of targeted advertising, the sale of personal data and certain profiling. To make a request, email us at 111furniture.us@gmail.com. We respond within 45 days, and if we decline, you may appeal by replying to our response. We will not discriminate against you for exercising your rights.
8. Where your information is processed
We store and process information in the United States. Members of our team also work from Colombia and may access it there, subject to the protections described in this policy.
9. Security
We use reasonable administrative and technical safeguards, including access controls and encryption in transit. No method of transmission or storage is completely secure.
10. Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
11. Changes
We may update this policy and will post the new date at the top of this page.
12. Contact us
111 USA LLC
Email: 111furniture.us@gmail.com